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Popular questions

• How long does an ad in a package last?

  30 days after publication on OLX. Also, during this period, you should use all the ads in the package, otherwise they will “burn”. Unused placements cannot be moved over to the next month.

   

  Therefore, always choose a package with the optimal number of ads for you. You can see how many placements are left in the package and their validity period in your OLX profile in the “Business Page Settings” tab.

• Why was my ad rejected?

  If an ad is removed, it means that it violates the OLX publishing policy. You can view such ads in your profile on the Deleted tab. To find out why your ad did not pass moderation, click the “Learn More” button next to it.

   

   

• How much is a package of placements?

  The price depends on the category, its popularity, the average cost of goods in it and the number of ads. Follow the link – all prices for ad packages can be found there.

• What is the difference between the packages “Start”, “Premium”, “Mega”?

  Each of them gives you the opportunity to create a business page and open your own OLX Store. All three packages are valid for 30 days. The key difference is the additional benefits you will receive after the purchase.

   

  For example, with the Start package, you can add a company logo to your business page and access 60-day ad statistics.

   

  With the “Premium” package you will receive a business page of an updated format, you will be able to download a banner, and in the mobile app buyers will see only your ads, not the offers of competitors. The package includes three auto pushups of each ad on the 7th, 14th and 21st day of the month. You also get access to ad statistics for 90 days.

   

  The Mega package has the same advantages as the Premium package. Its main difference is the ability to publish ads in several categories, not just one.

• What if I run out of free ads but don’t need the package because I sell few products on OLX?

  You can buy the required number of additional placements. Validity – 30 days. You can choose standard or premium placement. The latter provides the following advantages:

   

  📌 the ability to place a banner and logo on the page of your ad;

  📌 three automatic ad pushups in the list of products in your category.

   

• How to choose advertising services on OLX?

  You can choose both individual advertising services and ready promotional kits.

   

  “Easy Start” is the perfect way to try out how OLX paid services work and evaluate their effectiveness. There is one service in the set – TOP ads for 3 days. Your proposal will be placed in a special dedicated block above all others.

   

  “Quick sale” – the most popular advertising set among users. The best option for price and efficiency. The set includes the following services: TOP ads for 7 days and three automatic pushups in the general list – 2, 4 and 6 days after purchase.

   

  “Turbo sales” – the set allows you to reach the maximum number of users in Ukraine. It includes three services: TOP ads for 30 days, 9 automatic pushups in the general list 3, 6, 9, 12, 15, 18, 21, 24 and 27 days after purchase, VIP-ads (placement on the main page OLX) for 7 days.

   

• Why can’t I duplicate ads?

  This is a violation of the publishing rules on OLX. In addition, duplicate ads do not help to sell faster – they only “clog” the platform and harm all entrepreneurs. After all, buyers have to spend a lot of time to find the right offer among the same ads. As a result, users are upset and lose interest in OLX.

• How does the “Recommended for you” issue work?

  “Recommended for you” displays those ads that are most likely to interest the user: they best meet their request, location, relevant and popular among other buyers.

   

  Relevance, i.e. the “fresh” date of publication, can be maintained with the advertising service “Pushup”. After its activation the ad rises to the top of the list as if you had just placed it.

   

  It also increases the number of views and replies – this increases the popularity of the ad. Accurate title, detailed product description, quality photos – all this also affects the popularity of your offer on OLX.

• How do I automatically extend my ads?

  Auto-renewal is available to all users in the updated version of My Ads in the OLX profile. When creating a publication, you will see the “Extend” button.

   

  If you want your offer to be displayed on our platform for another 30 days, click on it. You can also enable (or disable) autoextend for already published ads in the updated My Ads version.